Very kind people at service. Shuttle service is excellent.
This is not a regular car dealership. They are easy to talk to, work with and more than fair when working on numbers. Jason, Paul, Dan and Doug - just to name a few of the great people there! Not my first or last time doing business with them!
For the most part these guys are great! My service adviser Debbie is the best! If a recall part comes in she gets back to me immediately. I'm extremely busy and they do their best to get me in & out as quickly as possible. I was fortunate enough to get a loaner when it took a few hours.My only complaint is that Underriner Volvo should loan you the equivalent of YOUR Volvo or higher (later year, even different Volvo) like most LUXURY car dealers I've purchased from. I've actually purchased up because of this with other dealerships. And Xavier (the Volvo tech) went above and beyond the call of duty both times I had my XC60 in there. He completed the Polestar upgrade in a timely manner and then the 2nd time he did the recall, update & inspection while adjusting my dash cam cables (my own add-on) again. They came loose both times and thus the camera wasn't functioning. He fixed it. And both times my car was washed and returned looking nicer than when I left it when them. Well done! Thank You!Paul Taylor
Service has always been top notch here. They don't upsell you on anything. Always up front and honest.
Great service, will be back . Treated us fairly and more importantly honestly!
Friendly service,followed thru on requests, honored coupon, like most dealerships not inexpensive, they've been reliable for our 2004 XC70 Volvo